Where are you located?
We are located in the heart of the City of London, 4 minutes from Bank Station. Our address is Token House, 11-12 Tokenhouse Yard, London EC2R 7AS.
How are payments made?
Payments will be made online through a secured platform.
what happens if i can't make it to my consultation?
If you need to cancel for any reason, please contact the clinic with a minimum of 48 hours notice in advance of your consultation. If the consultation is cancelled within 48 hours prior to your appointment or if you fail to attend your consultation, we will not be able to offer you a full refund.
how can i contact you if i need advice?
You can always send us an email via info@LWNC.co.uk or simply communicate with us via our secure messaging service if you are an existing client.
how many consultations do i need?
The number of recommended consultations can vary and will be discussed with your Nutritional Therapist. It will depend on your health complaints, your underlying health issues, your progress and possibly on your test results.
are the supplements included in the consultation fees?
Supplement fees are not included in the consultation fees. We cooperate with the best supplement companies and can offer your recommended supplements at an attractive discount.
are you within an insurance scheme?
Our clinic does not work directly with a health insurance company. If you would like to know whether our services are covered by your health insurance, you will need to check your policy or contact your provider directly.
how long do consultations last?
Your Initial Consultation will be 60 minutes. The delivery of your personalised protocol will be online and lasts ~30 minutes. Follow-up Consultations will be 45-60 minutes.
are you regulated?
Yes, we pride ourselves on being compliant with the GDPR rules as well as being members of the ANP and our governing body BANT.
is nutritional therapy safe during pregnancy?
Yes, we will adjust your protocol (including supplements) accordingly. We are here to support you all throughout your pregnancy.
will you send receipt of payment?
Yes, we will send you a receipt of payment once your payment has been completed.
will functional testing always be recommended?
No, Functional Testing will be recommended depending on your health complaints, your preferences and your needs. We will discuss the different options during your consultation.
are the costs of functional testing covered?
No, unfortunately not. We work hand in hand with the best laboratories.